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Client Service Representative Retail Accounts
Client Service Representative Retail AccountsMetacom BPO • Marikina, National Capital Region, Philippines
Client Service Representative Retail Accounts

Client Service Representative Retail Accounts

Metacom BPO • Marikina, National Capital Region, Philippines
8 days ago
Job description

Description

Customer Service Representative – Retail Account (BPO Industry)

Location : Makati, Marikina, Santa Mesa

Employment Type : Full-time | On-site

About the Role :

We’re seeking enthusiastic and customer-oriented individuals to join our expanding team as Customer Service Representatives for our Retail Account. If you enjoy assisting customers, resolving concerns, and thriving in a dynamic environment, this is your chance to build a rewarding career in the BPO industry.

Key Responsibilities :

  • Handle inbound and / or outbound customer calls, chats, or emails related to retail products and services.
  • Assist customers with order inquiries, billing, returns, product availability, and account issues.
  • Provide accurate and timely information to ensure excellent customer satisfaction.
  • Document customer interactions and feedback accurately in the system.

Qualifications :

  • At least High School Graduate / Senior High Graduate / College Level.
  • With or without BPO experience (training will be provided).
  • Good English communication skills (both written and verbal).
  • Strong customer service orientation and active listening skills.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Basic computer navigation and typing skills.
  • What We Offer :

  • Up to ₱15,000 Sign-On Bonus!
  • Paid training and opportunities for continuous career development.
  • Health insurance, leave benefits, and other perks.
  • Fun, supportive, and dynamic work environment.
  • Don’t miss this chance to build a rewarding career in the BPO industry! Be part of a fun, supportive, and dynamic team that puts people first.

    Apply today — your success story starts here!

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    Representative Account • Marikina, National Capital Region, Philippines

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