Job Overview :
We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound / outbound calls, emails, and chat support.
Responsibilities :
- Provide exceptional customer service through phone, email, and chat channels
- Handle inquiries, resolve issues, and ensure customer satisfaction
- Upsell products or services to customers where applicable
- Meet performance metrics including upselling targets and customer satisfaction
- Maintain accurate documentation of customer interactions
Qualifications :
At least a high school graduateMinimum 6 months BPO experience with BPO Basic Upselling / Sales ExperienceExcellent communication skillsMust be willing to work onsite at Cebu IT ParkApplicants must not be job hoppers (frequent short stints in jobs)Applicants must be 39 years old or belowWhy Join Us?
Competitive salary and performance-based incentivesFast hiring processOpportunity to work in a dynamic, growth-oriented environmentHow to Apply :
Ready to take the next step in your career? Submit your updated resume and get scheduled for an interview right away! Limited slots available for November batches (November 3 and 24).