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Customer Care Ambassador (Virtual Process)
Customer Care Ambassador (Virtual Process)Metacom Careers • cebu city, Cebu, PH
Customer Care Ambassador (Virtual Process)

Customer Care Ambassador (Virtual Process)

Metacom Careers • cebu city, Cebu, PH
30+ days ago
Job description

Job Overview :

We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound / outbound calls, emails, and chat support.

Responsibilities :

  • Provide exceptional customer service through phone, email, and chat channels
  • Handle inquiries, resolve issues, and ensure customer satisfaction
  • Upsell products or services to customers where applicable
  • Meet performance metrics including upselling targets and customer satisfaction
  • Maintain accurate documentation of customer interactions

Qualifications :

  • At least a high school graduate
  • Minimum 6 months BPO experience with BPO Basic Upselling / Sales Experience
  • Excellent communication skills
  • Must be willing to work onsite at Cebu IT Park
  • Applicants must not be job hoppers (frequent short stints in jobs)
  • Applicants must be 39 years old or below
  • Why Join Us?

  • Competitive salary and performance-based incentives
  • Fast hiring process
  • Opportunity to work in a dynamic, growth-oriented environment
  • How to Apply :

    Ready to take the next step in your career? Submit your updated resume and get scheduled for an interview right away! Limited slots available for November batches (November 3 and 24).

    Create a job alert for this search

    Customer Care • cebu city, Cebu, PH

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