Customer Service Representative

Client Profile : A leading Indian multinational BPO company that provide services in Information technology and business consulting for over 44 years in the industry.

Position : Customer Service Representative (CSR)

Industry : BPO Company

Salary : Php20,000 – Php30,000

Location : Clark Pampanga

Schedule : Shifting Schedule

Work Set up : Work on site

Benefits :

✨ Government mandated Benefits

✨ HMO

✨ 13th month pay

✨ Sick Leave Credits

✨ Vacation Leave Credits

Job Requirements :

✨ Bachelor’s Degree Holder

✨Open for fresh graduates and Undergraduates

✨At least 1 year of work experience as Customer Service Representative in BPO industry

✨ Willing to work on site

✨Amenable to work at shifting schedule

Job Responsibilities :

✨ Handle inbound and outbound calls, messages, and emails, ensuring clear and timely communication.

✨ Assist customers with product and service inquiries in a professional and efficient manner.

✨ Develop and maintain strong relationships with customers and clients to support long-term loyalty. ✨ Manage and resolve escalated issues by coordinating with internal teams.

✨ Maintain high customer satisfaction by delivering exceptional support and service at all times.

Recruitment Process : Online and Face to Face

✨ Initial interview

✨ Final interview

✨ JOB OFFER