Freshers friendly - Collection accountSapient Solutions - SGS • Shaw Boulevard, National Capital Region, Philippines
Freshers friendly - Collection account
Sapient Solutions - SGS • Shaw Boulevard, National Capital Region, Philippines
9 days ago
Job descriptionHigh school diploma or equivalent Excellent verbal communication and active listening skills Proficient with computers and able to navigate multiple systems simultaneously Strong problem-solving abilities with a calm, solution-focused approach under pressure Capable of managing high call volumes in a fast-paced, customer-focused environment
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Handle inbound calls and provide accurate information regarding products and services
- Assist customers with placing orders, processing returns, and resolving product-related issues
- Address customer complaints and escalate complex concerns to the appropriate teams when needed
- Maintain a courteous and professional tone to ensure a positive customer experience
- Consistently meet performance metrics for call quality, resolution time, and customer satisfaction
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Account Friendly • Shaw Boulevard, National Capital Region, Philippines
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