Customer Service Associate

Client Profile : This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position : Customer Service Associate (With Php30,000 Signing bonus)

Company Industry : BPO Company

Location : Cubao City

Postal Code : 1100

Salary Offer : Php15,000-Php30,000

Work Schedule : Shifting Schedule

Work Set Up : Work Onsite

Benefits :

✨Health Insurance (HMO)

✨Life Insurance

✨Maternity leave

✨Paternity leave

✨Loyalty Gift

✨Christmas Gift

✨Night Differential if applicable

✨Allowances

✨Company-sponsored trainings, upskilling, and certification

✨Flexible Working Arrangements

✨Healthy and Encouraging Work Environment

Job Requirements :

✨Open for High School graduate and College Undergraduate

✨With at least 6 months experience in customer service

✨Willing to work onsite in Taguig

✨Amenable to attend face to face interview

✨Can start as soon as possible

Job Responsibilities :

✨ Assist customers with inquiries related to products and services

✨ Manage and resolve customer complaints by providing timely and effective solutions

✨ Ensure high levels of customer satisfaction through clear communication and empathy

✨ Maintain accurate customer records, process accounts, and organize relevant documentation

✨ Perform other customer service–related tasks as assigned

Recruitment Process : (Face to face)

✨HR Interview

✨Second Interview

✨Final Interview

✨Job Offer