E-commerce - Sales & Marketing Associate

Job Overview

A sales and marketing associate in e-commerce supports an online business by performing day-to-day tasks that drive sales and improve brand presence. The role focuses on executing digital marketing campaigns, managing online product listings, and optimizing customer experiences.

Responsibilities

• Support online marketing campaigns : Help plan and execute sales events, digital content postings, and promotional activities to boost platform growth.
• Manage product listings and inventory : Ensure product listings across all e-commerce platforms are accurate and up-to-date. This includes handling product descriptions, photos, and inventory levels.
• Provide customer service : Act as a point of contact for online customer inquiries and feedback, and help resolve any order or shipping issues.
• Analyze performance data : Gather and review data on web traffic, search engine rankings, and sales metrics to help optimize marketing and sales strategies.
• Assist with fulfillment : Process online orders by coordinating tasks like picking, packing, labeling, and dispatching. The associate also helps manage returns and exchanges.
• Conduct market research : Analyze market trends, competitor activity, and consumer behavior to provide insights for new strategies.
• Create and manage content : Assist in creating compelling content, including written copy and visual assets, for social media, email campaigns, and other digital channels.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Truck Transportation and Transportation, Logistics, Supply Chain and Storage

#J-18808-Ljbffr