Job Purpose :
The Commissary Facility and Distribution Manager is responsible for overseeing the overall upkeep of the commissary facility and managing all post-production operations, including packaging, dispatch / distribution, and stewarding . The role ensures that all finished goods are packaged accurately, stored safely, and delivered on time while maintaining a clean, safe, and compliant working environment. This position plays a critical role in ensuring operational readiness, efficiency, and food safety compliance across the commissary.
Key Responsibilities :
1. Facility Management and Upkeep
- Oversee the maintenance, cleanliness, and functionality of commissary facilities and utilities.
- Coordinate preventive maintenance activities with the Facilities and Maintenance team.
- Monitor the performance of key utilities (water, power, HVAC, and waste systems) to ensure uninterrupted operations.
- Ensure all facility areas comply with food safety, sanitation, and occupational health standards.
- Supervise pest control, waste management, and sanitation programs.
- Maintain records of inspections, maintenance logs, and corrective actions.
2. Distribution and Dispatch Operations
Supervise all dispatch and delivery activities to ensure accuracy and on-time delivery.Plan and monitor routing, vehicle scheduling, and loading operations.Oversee cold chain management and ensure proper handling of temperature-sensitive products.Coordinate with the warehouse and production teams to align daily dispatch schedules.Track delivery performance, vehicle utilization, and logistics efficiency.Maintain all delivery documentation and ensure compliance with company and regulatory requirements.3. Packaging Operations Oversight
Supervise the packaging team to ensure correct portioning, labeling, and sealing of all finished goods.Verify that all packaged items meet product specifications and hygiene standards.Monitor packaging material usage and coordinate replenishment with procurement or warehouse.Conduct spot checks on product labeling, lot coding, and packaging quality.Maintain proper documentation of packaging activities and production output.4. Stewarding and Sanitation Management
Lead the stewarding team in maintaining sanitation and cleanliness across all commissary sections.Ensure all kitchen tools, utensils, and production areas are cleaned and sanitized per schedule.Oversee proper waste segregation and disposal, ensuring compliance with environmental standards.Monitor chemical usage, cleaning schedules, and sanitation logs.Coordinate with QA for regular hygiene audits and compliance checks.5. Leadership and Coordination
Supervise the Packaging, Distribution, and Stewarding team leaders to ensure operational alignment.Plan manpower schedules, assign duties, and oversee shift coverage for 24 / 7 operations.Conduct training and performance evaluations for team leaders and staff.Promote teamwork, accountability, and continuous improvement among post-production teams.Coordinate closely with QA, Production, and Facilities to resolve operational challenges promptly.6. Compliance and Reporting
Ensure compliance with food safety, sanitation, and occupational safety regulations.Maintain accurate records for dispatch, sanitation, and maintenance activities.Support audit preparations and implement corrective actions based on QA or external inspection results.Submit regular performance reports on facility condition, distribution accuracy, and sanitation status.Key Success Indicators :
100% on-time dispatch and delivery of finished products.Zero major sanitation or facility-related non-compliance issues.Reduced rework or product returns due to packaging or handling errors.Fully operational and audit-ready facility with maintained utilities.High performance and accountability among packaging, dispatch, and stewarding teams.Qualifications :
Bachelors degree in Industrial Engineering, Mechanical Engineering, Operations Management, Supply Chain, or related field.At least 3 years supervisory / managerial experience in facility, logistics, packaging, or sanitation operations, in commissary, food manufacturing, FMCG, or central kitchen operations.Strong knowledge of facility maintenance , distribution / dispatch , cold chain , packaging processes , and sanitation standards .Familiar with food safety , QA requirements , and audit compliance .Proficient in ERP systems , documentation, and operational reporting.Strong leadership, communication, and cross-functional coordination skills.Willing to work onsite and manage 24 / 7 operational scheduling.Certifications in Food Safety , HACCP , or Occupational Safety are an advantage.