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Post Fitment Support Specialist
Post Fitment Support SpecialistCartrack • Makati, Metro Manila, PH
Post Fitment Support Specialist

Post Fitment Support Specialist

Cartrack • Makati, Metro Manila, PH
30+ days ago
Job type
  • Quick Apply
Job description

Responsibility :

  • Collaborate with Global teams to implement and maintain Cartrack projects
  • Document technical procedures, user manuals, and FAQs
  • Provide technical support for any device related matters or issue (device, fuel, firmware and functionality issues raised by customers)
  • Create price codes as part of the vehicle information capture process for new and existing customers
  • Conduct post fitment checks for newly installed Cartrack products on customer vehicles to :
  • Ensure standard procedures are adhered to by the fitters
  • All the functions that the customer had subscribed to are working.
  • Create post fitment related incident reports and provide necessary recommendations as needed for customers
  • Continuously update technical knowledge and skills

Requirements :

  • Minimum Diploma / Bachelor in Computer / Electronic Engineering / Telecommunication / Automotive Engineering or related discipline
  • Entry levels are welcome to apply
  • Proficient in written and spoken English to handle customer queries
  • Must have a pleasant personality with high levels of motivation and enthusiasm
  • Ability to work independently and as part of a team
  • Willingness to work outside regular business hours as required
  • Create a job alert for this search

    Support Specialist • Makati, Metro Manila, PH

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