Call Center Senior Associate MIS (BGC Taguig) | Onsite

About the job Senior Associate MIS (BGC Taguig) | Onsite

Qualifications :

• Bachelor's degree graduate, any field.
• 3 years of MIS / RTA experience, preferably in BPO / Shared Services.
• Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting
• Knowledge with using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)
• Has strong knowledge with MS Office Tools (Excel in particular)
• Strong initiative and follow-through; Strong organizational skills; Detail-oriented.
• Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-making skills; Client-focused.
• Effective listening, empathy, build rapport, excellent verbal and written communications.
• Highest standards of ethics and integrity.
• Amenable to work in shifting schedules.
• Amenable to work ONSITE (BGC Taguig).
• Able to start ASAP
• IMPORTANT : PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR EXPERIENCE WITH MIS / RTA, REPORTING VIA EXCEL OR POWERBI, FORECASTING, SCHEDULING, AND CAPACITY PLANNING IF ANY.

Responsibilities :

Benefits :