Customer Success Engineer - AI & Automation

Our client is a fast-growing SaaS company leveraging the power of AI automation , voice agents , and API integrations to solve complex business problems at scale. They're looking for a Customer Success Engineer who can support clients from onboarding to long-term success—while building and optimizing automation workflows using industry-standard tools.

This is not a passive support role—you’ll be hands-on in designing and implementing technical solutions, refining customer success processes, and collaborating across departments to deliver measurable outcomes. If you’ve got a customer-first mindset paired with technical implementation experience and a passion for AI-driven tools, this is the opportunity for you.

🎁 Perks & Benefits

• 💵 Get paid in USD every 15th & 30th of the month
• 🌴 Up to 14 days paid time off annually, from day 1
• 📅 Observance of paid Philippine Regular Holidays (Flexibility of Holidays depending on place of residency)
• 🏡 100% remote – work from anywhere
• 🌍 Be part of meaningful, high-impact international projects
• 🚀 Work with a fast-moving team where your ideas matter

🧩 What You’ll Do

✅ Who You Are

💡 Nice-to-Have

🎯 This is a hybrid role combining client-facing success and technical automation implementation. We’re looking for someone who can deliver value quickly, think strategically, and move fast—with AI tools in your toolkit.

📩 Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients :

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.