Jobs in Philippines

Last updated: 15 days ago

Client Support Officer

Techno Global TeamPhilippines, Philippines

As our Client Support Officer, your Resourcefulness, Attention to Details and Strong Organizational Skills will be an immense value as you work together with our lively and goal-driven team.You are...Show moreLast updated: 30+ days ago

Senior UX Designer – REMOTE – Project based Philippines

Chronos ConsultingPhilippines

Our client is a pre-launch EOR automation platform with an exciting new approach to a huge marketplace.They are looking for an exceptional UX Designer. This is a remote and project-based role for no...Show moreLast updated: 30+ days ago

Finance Manager

Cowater InternationalPhilippines

Sector : Public Financial Management and Accountability.Duration / Level of Effort : Long-term .Position Location : Manila, Philippines. The DFAT (Department of Foreign Affairs and Trade).Social Pro...Show moreLast updated: 30+ days ago

Accounts Support Specialist

ClickUpPhilippines

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work.It replaces all individual workplace productivity tools with a single, unified platform inclu...Show moreLast updated: 30+ days ago

Growth and Retention Marketing Assistant

GrowthAssistantPH

Quick Apply

We are seeking a highly detail-oriented and proactive Growth and Retention Marketing Assistant to support the execution and coordination of paid social, search campaigns, and retention efforts.This...Show moreLast updated: 24 days ago

FullStack Developer (Django -Python)

HawodTech Solutions Inc.Philippines

Competencies of the following : .Work hand-in-hand with Co-founders and the Board.Cooperate with Technical Product Owner in rapid iterations. Learn or grow experience and build scalable apps on K8s, A...Show moreLast updated: 30+ days ago

Sales Manager (Manila Based)

Shangri-LaPhilippines

Experienced in Sales & Marketing at the Supervisory level.Possess a Degree in Sales & Marketing or related field.Has strong communication skills. Possess strong negotiation skills.A strong sales bac...Show moreLast updated: 30+ days ago

Configuration Analyst

CloudstaffPhilippines, Philippines

The purpose of the Configuration Analyst role is to review the different options within any software product and determine the best way to modify the software to meet user needs.This includes monit...Show moreLast updated: 30+ days ago

Account Partner - Emerging Brands (5)-BGC

LazadaPhilippines

Department : Commercial Location : Philippines.The eCommerce Key Account Manager drives the overall growth of his / her assigned category / segment. He / she will be responsible for assortment expansion, ac...Show moreLast updated: 30+ days ago

Junior Mechanical Engineer

cimicPhilippines

Asia, operations specialize in civil engineering and infrastructure, rail, roads and tunnels, as well as building works.We are a member of the CIMIC Group, one of the world’s largest leading intern...Show moreLast updated: 30+ days ago

Customer Service Representative

TreantlyPH

Quick Apply

As a Customer Service Representative, you will be the first point of contact for our customers, providing support and delivering detailed information about our products and services.This role is cr...Show moreLast updated: 30+ days ago

Co-ordinating Nurse

JustTheJob.co.zaPhilippines, Asia

Co-ordinating Nurse - PhilippinesCo-ordinating Nurses Required - Philippines • • • • AN OPPORTUNITY NOT TO BE MISSED! • • • •International SOS' Assistance Centre based in the Philippines is looking for nur...Show moreLast updated: 30+ days ago

Learning & Development Manager - Engine

BW Epic Kosan LtdPhilippines, PH

Lead the training, competence development and career progression of our Engineering Seafarers and Cadets Responsible for managing an annual training budget of approx. Million USD, and ensure economi...Show moreLast updated: 30+ days ago

Baguio Site Call Center Agent K12 Grad. With

Orbit TeleservicesPhilippines, Philippines

Here's What Orbit Can Offer You.Bonuses for Sales Account and Perfect Attendance Bonuses.Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months. Educational Reimbursement of 2...Show moreLast updated: 15 days ago

Administrative Assistant

Raj.Technologies, Inc.Philippines, Philippines

Provide full secretarial and administrative support to the IT Department;.Prepare Departmental correspondence, documents, reports, presentations. .Schedule and coordinate meetings and appointments;....Show moreLast updated: 30+ days ago

FSP Medical Writer

Thermo Fisher ScientificPhilippines

Medical Writer (Philippines) (FSP).At Thermo Fisher Scientific, you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life ...Show moreLast updated: 30+ days ago

Business Development Manager

Ntt LtdPhilippines, Philippines

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, t...Show moreLast updated: 30+ days ago

Urgent Hiring Sales Executive

Noble Life InternationalPhilippines, Philippines

The ability and desire to sell.A positive, confident and determined approach.A high degree of self-motivation and ambition. The skills to work both independently and as part of a team.Have the abili...Show moreLast updated: 30+ days ago

Automation Developer

Nordic GlobalPhilippines

The UIPath automation developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automati...Show moreLast updated: 30+ days ago

Reservations Supervisor

HiltonPhilippines, Philippines

A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. As Reservations Supervisor, you oversees the Rese...Show moreLast updated: 15 days ago

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Client Support Officer

Techno Global TeamPhilippines, Philippines

30+ days ago

Job description

As our Client Support Officer, your Resourcefulness, Attention to Details and Strong Organizational Skills will be an immense value as you work together with our lively and goal-driven team.

You are the first line of contact for all general inquiries and requests through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfillment processes, in line with Service Desk objectives.

Ensure service and support are provided to customers at agreed levels and that high customer satisfaction levels are maintained.

YOU DESERVE THE BEST - Enjoy these Perks!

Day 1 HMO for employees

Continuous career development and certifications

Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)

Mental health consultations

Access to Medical Team on Day 1

Life insurance

Paid-time offs

Annual Appraisal based on merits

Free Daily Meals

Employee referral programs

Regular awards and recognitions

Employee Savings Program

This is where youu0026'll shine

Client Support & Communication

Act as the first point of contact to the customer for all types of service requests.

Monitoring service ticket progress and escalating tickets as required.

Perform customer follow-up to verify final resolution and determine satisfaction level.

Understand overall service desk objectives, as well as the role and function of each team member.

Communication with customers as required

keeping them informed of incident progress, notifying them of impending changes or agreed outages

Work with the Operations Manager to ensure requests are routed to the proper resource to be resolved quickly and efficiently.

Escalate service requests that require engineer level support

Understand processes in Autotask (ITSM Tool) by completing assigned training materials

Work effectively with the ITSM Tool (Autotask)

Accurately completing timesheets

What youu0026'll bring in

Has 2 years relevant experience

Excellent Verbal and Written English communication skills

Experience in help desk / call centre / customer service

ITIL knowledge / certification seen favourably

Excellent Customer Service skills

Ability to multi-task, prioritize and adapt to changes quickly

Ability to manage relationships and expectations on various levels

Excellent interpersonal skills (approachable, positive, motivated, go-getter attitude)

Data entry and strong, accurate typing skills

Strong Microsoft Office Skills

As our Client Support Officer, your Resourcefulness, Attention to Details and Strong Organizational Skills will be an immense value as you work together with our lively and goal-driven team.

You are the first line of contact for all general inquirie