Engineer I Technical Support Quote and Order Management

Description

Emersons 130 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations molding us into the company we are today. By joining us as an Engineer I Technical Support Quote and Order Management Marine Solutions you will provide technical support to marine industry customers by answering general technical inquiries and escalations preparing technical proposals technically and commercially reviewing orders and administering orders into the system. You will also provide timely responses to general customer inquiries and efficiently manage and fulfill customers orders to generate clean invoices for efficient accounts receivable handling.

If this sounds like a perfect fit for you apply now and join our team in Mandaluyong City Philippines!

In This Role Your Responsibilities Will Be :

• Enter quote details recommended product model codes and miscellaneous items (documents and services) in the system and check for completeness of commercial requirements for Tier 0 orders.
• Validate and calculate pricing using offline pricing tools.
• Check and extract customer-specific information from business systems.
• Provide product lead times based on system data.
• Review configuration datasheets and validate them against customer requirements.
• Validate and check customer-provided model codes for correctness and applicability based on customer specifications and current product offerings.
• Coordinate with factory personnel inside sales and customer support teams to monitor the status of RFQs orders buyouts shipment holds shipment status and inspections.

Who You Are :

You have a strong drive for results and exhibit passion and enthusiasm to get things done. You can efficiently carry out tasks independently and generate accurate high-quality reports. You are a proactive self-starter and highly innovative in approaching problem-solving. You can proficiently communicate ideas collaborate and efficiently work with people at any level excelling in a team environment.

For This Role You Will Need :

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

#LI-Hybrid

Required Experience :

IC

Key Skills

General Insurance,Corporate Sales,Cost Estimation,Benefits & Compensation,Heavy Equipment,AC Maintenance

Employment Type : Full-Time

Experience : years

Vacancy : 1