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Service Administrator (Office-Based | Clark, Pampanga)

Service Administrator (Office-Based | Clark, Pampanga)

OffsureAngeles, Pampanga, Philippines
3 days ago
Job type
  • Quick Apply
Job description

Job Type : Full time

Work Arrangement : Onsite (Clark, Pampanga)

Work Schedule : Monday to Friday

Work Hours : 40 hours per week

Experience level : Intermediate to Mid-level

A Service Administrator will play a crucial role in supporting the service department to ensure the efficient delivery of security solutions to our clients.

Responsibilities :

  • Compiling Excel reports for open and aged Service jobs.
  • Assisting with the compilation of Excel reports for our performance on customer jobs.
  • Reviewing daily security patrol reports and aligning with relevant customer work orders and PMT job numbers for invoicing.
  • Gathering details from different data sources and consolidating them into our job management system
  • Data Entry
  • Invoicing
  • Liaising with our Service Coordinators and customers regarding new job requests and existing job updates.
  • Interaction with various programs and customer portals to obtain or update data.
  • Job Creation in our job management software, simPRO, occurs when work orders are received from our customers.
  • Ad-hoc requests and other administrative tasks as required.

Qualifications :

  • Bachelor's degree in business administration or a related field is preferred.
  • Preferably with at least 2-3 years of relevant experience.
  • Must-Have :

  • Preferably with strong experience with spreadsheets like Microsoft Excel
  • Problem-solving & data investigation skills
  • Excellent written and verbal communication skills
  • Good analytical and critical thinking skills
  • Strong organizational skills and attention to detail
  • Ability to work independently and within a team
  • Ability to easily understand new processes
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