Operations Director

Direct message the job poster from PS Global Consulting

Leader of the People l Modernist HR l Talent Scout l Stereotype Breaker l Automation l Bookworm l Tech‑Savvy? Hit Me Up!

Overview :

As the Operations Director, you will lead and own the operational backbone of PS Global Consulting. In this strategic leadership role you will ensure that our consulting operations – spanning service delivery, implementation, client support, resource management, and growth enablement – run smoothly, efficiently and are fully aligned with our business strategy. You will drive operational excellence, implement scalable processes, leverage technology in ERP engagements and optimise resource utilisation in a dynamic consulting environment.

Responsibilities

1. Strategic & Operational Leadership

• Define, implement and continually refine the operational strategy and roadmap in alignment with PS Global Consulting’s business objectives.
• Collaborate with executive leadership (sales, consulting practice, finance, HR) to ensure operations support the growth, profitability and client‑delivery model.
• Translate strategy into tactical operational plans, metrics and governance frameworks.
• Lead change management initiatives to scale operations, improve performance and embed best practices across consulting functions.
• Lead operational harmonisation efforts for new company acquisitions.
• Represent operations in board / executive briefings, providing data‑driven insights and forward‑looking recommendations.
• Ensure that operational processes support high standards of service, on‑time delivery and efficiency.

2. Process Improvement & Technology Enablement

Qualifications

Seniority level

Employment type

Job function

Industries

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