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Call Center Agent - Non Voice Account

Call Center Agent - Non Voice Account

Sapient PhNovaliches, National Capital Region, PH
15 days ago
Job description

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities :

  • Respond to customer inquiries via chat, email, or messaging platforms in a timely manner
  • Assist with product or service-related concerns, order processing, and troubleshooting
  • Resolve customer issues efficiently while maintaining a professional and friendly tone
  • Document interactions accurately and follow up on pending concerns as needed
  • Meet performance targets for response time, resolution rate, and customer satisfaction

Qualifications :

  • High school diploma or equivalent
  • Computer literate and comfortable using multiple systems and tool
  • Strong written communication skills with attention to grammar and clarity
  • Proficient in typing and navigating multiple systems or chat platforms
  • Excellent reading comprehension and problem-solving abilities
  • Ability to manage multiple conversations in a fast-paced work environment

    • BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

    Give us a ring, and let’s talk about how we can help you. Apply today!

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