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BPO experience is a plus - Ticketing Agent - Nightshift / Graveyard

BPO experience is a plus - Ticketing Agent - Nightshift / Graveyard

Telesys Hiring Hub PHManila, National Capital Region, PH
30+ days ago
Job description

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.

Guide customers through the online ticketing system and troubleshoot any technical issues.

Forward complex or unresolved concerns to the relevant department or supervisor for further support.

Safeguard confidential customer data by adhering to established security protocols and guidelines.

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Bpo Experience Agent • Manila, National Capital Region, PH

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