ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities :
- Research for a good contact where to send the requests for items needed for Medicaid Application
- Sending out requests to different institutions
- Outbound calls to follow-up on the requests that has been sent to institutions
- Review statements for more income information of the resident to be requested
- Saving documents to respective resident's folder
- Assisting Medicaid Case Managers on a daily basis
- Filling out medicaid application forms
Requirements
6 months - 1 year BPO experience in a US Healthcare accountGood working knowledge with medical billingFamiliar with US Healthcare Insurance (Medicare, Medicaid)Excellent verbal & written English skillsAbility to display empathy and patience in addressing customer concernsStrong problem-solving skillsAdaptability to a changing work environmentAbility to remain calm under pressureProficiency in using computer systems & relevant softwareWilling to work onsite in Makati or MandaluyongAmenable working night shiftBenefits
What can we offer you?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to you
Strong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives