As a German & English Bilingual Analyst, you will work closely with vendors / customers via phone and email to resolve their queries in German and English language.
Duties and Responsibilities :
- Maintain Accuracy levels of above 98 % on areas of work
- Able to meet the productivity target set
- Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the client's tools
- Acting as a main point of contact for vendors, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption;
- Perform other projects and duties as required
Job Requirement :
German Language Expert - Native or B2 / C1 / C2 CertificateMust be Bachelor's Graduate of any 4-year degree / courseMust be willing to handle voice callsMust be willing to work in McKinley West, Taguig City#J-18808-Ljbffr