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AC Manila - HCP Engagement Ambassador Associate

AC Manila - HCP Engagement Ambassador Associate

PwC Acceleration Center ManilaTaguig, Metro Manila, Philippines
1 day ago
Job description

AC Manila - HCP Engagement Ambassador Associate

Company : PwC Acceleration Center Manila

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. In regulatory risk compliance at PwC, you will focus on confirming adherence to regulatory requirements and mitigating risks for clients. You will provide guidance on compliance strategies and help clients navigate complex regulatory landscapes.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills, Knowledge, and Experiences

  • Apply a learning mindset and take ownership for your own development.
  • Appreciate diverse perspectives, needs, and feelings of others.
  • Adopt habits to sustain high performance and develop your potential.
  • Actively listen, ask questions to check understanding, and clearly express ideas.
  • Seek, reflect, act on, and give feedback.
  • Gather information from a range of sources to analyse facts and discern patterns.
  • Commit to understanding how the business works and building commercial awareness.
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Roles and Responsibilities

Acts as the point of contact for HCPs, HCOs, patients and stakeholders both pre‑and‑post engagement, providing high‑quality interactions. Responsibilities can include but are not limited to :

  • General engagement support : Answer questions and conduct outreach to business owner / stakeholders or HCPs as needed as it relates to HCP / HCO onboarding, activity requests, contracting, travel requirements, invoicing and payments.
  • Contracting :
  • Facilitate offline HCP / HCO contract execution between HCP / HCO and internal signor.

  • Review contract redline requests to adhere to established standards and elevate to Legal for review.
  • Conduct outreach to follow‑up with business owners and / or HCP / HCO for outstanding contracts.
  • Facilitate contract amendment requests by liaising with business owners and HCP / HCOs as necessary.
  • Travel & Logistics :
  • Address complex HCP / HCO scenarios related to activities, contracts, travel, or payments.

  • Facilitate HCP travel request submission.
  • Communicate HCP travel arrangements to business owners and HCPs.
  • Post Engagement Support :
  • Support the reconciliation and recordation of HCP logistic expenses in system of record.

  • Collecting and reconciling activity invoices in system of record.
  • Review and categorize invoice items by spend type and HCP participation.
  • Support transition of engagement to post‑engagement team members and address questions related to HCP payments or
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    Engagement Associate • Taguig, Metro Manila, Philippines