Responsibility Meet performance metrics such as response time, resolution time, and customer satisfaction ratings. Collaborate with team members to share feedback and improve processes. Handle multiple chat conversations simultaneously while maintaining quality service. Assist customers with troubleshooting and resolving technical or account-related issues. Qualifications : - At least HS Grad - 1 year Experience as chat Support - 35 wpm typing speed - Above 18 years Old - Strong communication and writing skills Benefits : - Paid Training - HMO ( health insurance ) - Competitive salary - 13th month - Performance Increase ONSITE SET - UP WITH SIGN ON BONUS 15,000
Chat Support • Clark, Pampanga, PH