Client Services Rep 2 - HCP Contracting

The Client Service Rep is responsible for providing support to clients of Compliance Services. The Compliance Services team provide services to the pharmaceutical and med device industries. Work including Transparency Support and Outsourcing, Grants Management, HCP Screening and Tiering, and HCP Contracting. Our teams need to provide service that is very accurate, timely, and with good customer service.

The Client Service Rep delivers work every day using our proprietary software. For that reason, comfort using technologies is critical. Detailed process orientation and superior communication skills is very important. Experience with pharmaceutical compliance regulations is helpful but not required. Experience with legal contract concepts is helpful.

Responsibilities :

• HCP Contracting and Engagement
• After getting system generated requests, develop contract for HCPs using given templates.
• Communicate with the HCP regarding contracts, obtain signatures, answer questions.
• General
• Effectively communicates requests for required information (e.g., miss

ing information, clarification of information, documentation)

Competency Requirements

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at