Dialing Agent

We are seeking a motivated and results-oriented Dialing Agent to join our team. As a Dialing Agent, you will be responsible for providing exceptional service to customers, handling inquiries, and issues, and maintaining strong customer relationships. The ideal candidate has excellent communication skills, a high conversion rate, and the ability to work collaboratively with the team. You must be willing to work on a graveyard shift.

Offer : PHP 18,000 Base + PHP 6,000 KPI Bonus

Please take note that this is a two-month project only.

Key Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue, and provide solutions and / or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal / team qualitative and quantitative targets.

Requirements

Benefits

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com .

₱1,800 - ₱24,000 a month

PI0d4a47c53bad-30511-38682492