Virtual Admin Assistant

Job Description

This is a remote position.

Philippine-based Filipino Applicants.

This is an exciting opportunity to join one of Australia’s fastest growing building companies in a pivotal role in growing a specialist business, focused on delivering housing solutions for occupants with diverse needs and adaptable for life. You will be a key part of a dynamic new business, uniquely positioned to make a dramatic difference to the New Homes Industry. This company is specialising in design and delivery of new homes for people with diverse ages, abilities and needs. It has a range of solutions for SDA housing categories including HPS, IL, Robust and Fully Accessible as well as specialising in Government Housing, rooming homes, and women’s housing.

Customer Service Responsibilities

• Provide a consistent, high-quality experience by following company processes.
• Handle client queries professionally and keep clear, accurate records.
• Support a positive, customer-first culture through teamwork and communication.
• Use internal tools effectively to ensure smooth and timely service.

Functional Responsibilities

Accountability, Development & Decision Making

Requirements

Well-organised and able to manage time, prioritise tasks, and meet deadlines.

Confident using Microsoft Office, databases, and general admin tools.

Work Environment & Expectations

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment.

✅ This role requires :

⏱ Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

Benefits

1.  Monthly Salary :  Php35,000

2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

3. You will be paid extra for overtime and Philippines public holidays

4. Probation :  6 months and after Probation

5 days of sick leave

5.  HMO offered after 6-months probation

6. 13th Month Pay after 30 days

7. Laptop provided after 30 days

8. Permanent work-from-home role. You will have to use your own internet.

9.  Annual Salary Review

10.  Shift Times : 6 : 30 AM to 3 : 30 PM Philippine time, Monday to Friday

Requirements

Construction, building, or real estate industry experience preferred. Excellent communication and customer service skills with a proactive resolution approach is required. Well-organised and able to manage time, prioritise tasks, and meet deadlines. Confident using Microsoft Office, databases, and general admin tools. Professional, reliable team player who works well with a variety of people. Bachelor's Degree is a plus Work Environment & Expectations While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. ✅ This role requires : Discipline and commitment to set working hours (strict shift times, not flexible) Use of time-tracking software during work hours Active participation in team and client calls with your camera ON Consistent availability and responsiveness throughout your shift Treating this as a long-term, full-time job—not a side gig or freelance task ⏱ Payroll is processed bi-monthly. We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.