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Back office / Non-Voice - No experience (CSR)

Back office / Non-Voice - No experience (CSR)

TelesysMandaluyong, National Capital Region, PH
4 days ago
Job description

What's in it for you?

  • Competitive Salary packages
  • HMO on the first day
  • performance-based incentives
  • Allowance
  • Bonuses

Job Responsibilities :

  • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
  • Update and maintain accurate records of customer interactions, transactions, and order details in the system.
  • Stay updated on company policies, procedures, and services to provide accurate information to customers
  • Contribute to a positive and collaborative team environment.
  • Perform basic troubleshooting when necessary.

    • Job Qualifications :

  • High school graduates or equivalent, including college undergraduates.
  • Prior experience in a related field is desirable but not mandatory.
  • Able to work on-site..
  • Amenable to attending an on-site interview.

    • Job Types : Full-time, Fresh graduate

    Salary : Up to Php30,000.00 per month

    Benefits :

  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid trainings
  • Pay raise
  • Company Events

    • Schedule :

  • 8 hour shift
  • Day shift
  • Night shift

    • Education :

  • At least HS graduate (old or new curriculum)

    • Supplemental pay types :

  • 13th month salary
  • Performance bonus
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    Csr • Mandaluyong, National Capital Region, PH

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