Customer Service Representative

Description

Provide exceptional customer service via phone, email, and chat.

Assist customers with inquiries and resolve issues promptly.

Maintain accurate records of customer interactions.

Collaborate with team members to enhance customer satisfaction.

Respond to feedback and suggest improvements.

Requirements

Educational Qualifications : Bachelor’s degree

Experience Level : Fresher or At least 1 year of experience in customer service

Skills and Competencies : Strong communication, problem-solving, and interpersonal skills; familiar with CRM systems.

Working Conditions : Office environment, potential remote work options; may require flexible hours.

Qualities and Traits : Empathetic, patient, adaptable; able to work well under pressure.