Responsibilities :
Respond promptly to customer inquiries via phone, email, chat, or social media
Process orders, forms, applications, and requests accurately
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
Maintain detailed records of customer interactions and transactions
Provide information about products, services, and promotions
Required Skills :
Work Onsite; Dayshift Account.
At least 12 months of BPO outbound experience.
At least HS / SHS Graduate.
Comfortable with Onsite setup
Residing in Mandaluyong, Pasig, Pateros, Taguig, Makati, San Juan, Cainta, Taytay Rizal, nearby areas.
Must have an active Viber account.
Additional Notes :
This position will be working with a global experience company that provides customer service solutions.
Working Set-up : Onsite
Mondays to Fridays.
Complete details will provide by our Recruiters.
Job Overview
Offered Salary : 19000-23000
Experience : 1-2 years
Customer Service Representative • Pasig City, National Capital Region, PH