Site Payments Associate I

Location / Division Specific Information

Our hard-working teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility. We partner with our sites, businesses and colleagues around the world to decrease startup timelines and go above and beyond.

This role is part of the Global Site Payments team, which is dedicated to the processing of the Investigator Payments. As a Site Payment Associate, you will be dealing with one of the most complicated periods of the life-cycle of a clinical trial, which is crucial part of our business operations and is a vital function within the Global Centralized Solutions group. By joining our diverse and dynamic team of professionals, you will have the opportunity to support key projects and gain insight on how the payment processes is performed within the clinical trial business.

Discover Impactful Work :

The plays a critical role in strengthening Intelligent Grant Forecasting (IGF) compliance and improving the accuracy of financial planning across clinical trials. This position is dedicated to supporting the end-to-end integration of Clinical Trial Agreement (CTA) budget data into the IGF system, ensuring that executed budgets are uploaded promptly, accurately, and consistently.

This said role will address the operational gap caused by manual and delayed transfer of executed budget information from CTAs to IGF. These delays currently limit real-time visibility into financial commitments, reduce forecast accuracy, and create misalignment between operational spending and forecasted projections—often resulting in the need for concessions to explain variance to targets. By ensuring timely data loading and close coordination with cross-functional teams, the SPA I will help maintain data integrity and enhance real-time financial transparency.

A day in the Life :

Processing of investigator payments with strict adherence to contractual guidelines, country regulations and procedures. Overall responsibility to drive the payment generation process includes but are not limited to :

Uploads investigator fee invoices into the central imaging system.

Produces management metrics and reporting, including but not limited to invoice status, KPIs and metrics.

Files communications and contracts.

Maintains trackers and systems, as assigned.

Creates tickets to initiate work flows, as assigned.

Follows up with finance team members for approval updates.

Advances issues to management team for resolution.

Responsible for handling shared mailbox.

Keys to Success : Education

Bachelor's degree preferred (Accounting, Finance or Business Administration courses)

Experience

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year)

Knowledge, Skills, Abilities

Good organizational skills and strong attention to detail

Capable of handling multiple timeline sensitive tasks efficiently and effectively

Flexible and able to reprioritize workload to meet changing project needs

Good computer skills, proficient in MS Word and Excel, preferred experience using PPD’s CTMS, EDC, or financial systems

Capable of working independently and as a team member

Good communication skills, which includes English language (oral, written) and other languages would be an advantage (where applicable)

Capable of extracting pertinent information from study documentation such as protocol, contracts, Budgets, etc. and perform applicable data entry of said documents

Physical Requirements and Working Environment

Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment / requirements for this role :

Exposure to high pressure, intense concentration needed

Must pay constant attention to detail-visual, mental

Must be able to multi-task constantly

Frequent interaction with clients / associates required

Must be willing to report ONSITE 2 days a week during TRAINING PERIOD.

Must be amenable to work ONSITE once or twice every quarter