We’re looking for a Customer Service Representative who is passionate about helping people and providing an exceptional customer experience. As the first point of contact for our customers, you’ll play a key role in ensuring questions are answered, problems are resolved, and customers feel valued and supported.
Respond to customer inquiries via phone, email, live chat, or social media in a professional and timely manner
Provide accurate information about products, services, and policies
Resolve customer issues, complaints, and concerns with empathy and efficiency
Document interactions and follow up on outstanding cases
Collaborate with other departments to ensure customer satisfaction
Maintain a high level of product knowledge to provide effective solutions.
Competitive pay and benefits
Paid training and ongoing development
Flexible scheduling options
Opportunities for career growth
Supportive and inclusive team culture
Customer Service Representative • Davao City, Davao del Sur, PH