Operations Specialist (Pampanga)

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role

As an Operation Specialist, you will act as universal operations support of branches within the area to support payroll-related activities. You will also be a secondary to payroll support, acts as manpower pool in filling in temporary vacancies in branches specifically CA or Tellering functions.

How you will contribute

• Responsible for the implementation of payroll activities, such as:
  Responsible for the implementation of payroll activitiesSorting of Payroll ATM Cards and PIN MailersDistribution of ATM Cards of payroll employees under W2R/Employee Banking arrangement at client’s site or in-branchThe Schedule of distribution is based on payroll client and SBC’s agreement i.e. maybe outside banking hours or graveyard shift
• Ensure releasing of ATM cards and PIN mailers to the right payroll employees by checking the IDs presented, and by performing signature verification
• Receive and perform signature verification of SBOL enrolment forms and CRF from payroll account holders and forward these to servicing branch or head office unit for processing
• Man the SBC payroll pods at clients site and or assigned servicing area
• May be assigned to other branches if necessary to perform functions related to payroll as may be determined by the Area Office
• Performs duties and responsibilities of a Teller or Customer Advisor depending on the need of branch within a specified period, with priority given on servicing of payroll clients within the area of assignment
• Safeguard User ID and password during branch assignment. This includes filing a request for deactivation of User ID/s on the last day of branch assignment

What we’re looking for

• Graduate of a Bachelor’s Degree
• Should possess good customer orientation
• Ensures interactions with customers and team members are always polite and positive
• Actively seeks new ways of working to improve efficiency and productivity

Fresh graduates are welcome to apply!

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