Accounts Receivable Specialist

prioritizing based on aging and impact.

• Customer Relations : Serve as the primary point of contact for customers, handling

inquiries, resolving billing issues, and fostering positive relationships through

professional and empathetic communication.

• Analysis & Reconciliation : Analyze aging trends, credit balances, and payment

discrepancies to ensure accuracy and identify opportunities for process improvement.

• Dispute Resolution : Investigate and resolve billing disputes and discrepancies

efficiently and effectively.

• Collaboration : Work closely with Account Managers and other internal teams to

address customer issues and facilitate timely payments.

Your Needed Skills and Experience

• Experience : At least 3 years of B2B collections experience.
• Technical Skills : Proficiency with MS Office and Excel. Hands-on experience with

NetSuite and ConnectWise is a big plus. Experience with RingCentral is also a plus.

• Communication : Exceptional written and verbal communication skills for clear and

professional interaction with both customers and internal stakeholders.

• Organizational Prowess : A proven ability to manage multiple priorities and

consistently meet deadlines in a fast-paced environment.

• Problem-Solving : A keen eye for detail to spot discrepancies, paired with a proactive,

problem-solving mindset to investigate and resolve issues from start to finish.