EARN UP TO 27K for Premium Account in CNXC Eastwood C5 Libis. Tech Support.
Quezon City, PH
Concentrix
Source : Bossjob
GET TO KNOW THE DREAM JOB
A Technical Support Representative is in charge of providing exceptional IT support to the clients of the biggest global brands.
WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A TECHNICAL SUPPORT REPRESENTATIVE
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Maximizing different Concentrix and client-based tools and applications for customer management and servicing
- Delivering a high caliber of service in a friendly, confident, and informed manner
HAVE A GLIMPSE OF WHAT AWAITS YOU!
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- Career development and advancement opportunities
What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!
YOU ARE A PERFECT FIT FOR THE POSITION IF YOU :
- Are a High School graduate
- Have at least six (6) months BPO experience
- Have good English communication skills
- Have excellent customer service, problem-solving, and multitasking skills
- Have superb computer skills
- Are willing to work in shifting schedule