Team Support Associate

Were looking for a Team Support Associate to play a critical behind-the-scenes role in keeping our teams running smoothly. This role supports day-to-day operations by managing requests coordinating information and helping teams stay organized responsive and focused on delivering great outcomes.

Youll work closely with internal stakeholders handle written and verbal requests with care and accuracy and help ensure processes flow efficiently. At Symbos youll support evolving programs and ways of workingwhile enjoying a DAYSHIFT HYBRID setup that supports work-life balance.

What Youll Do

Support internal and operational teams through voice and written channels (calls email chat) with professionalism and clarity

Handle inbound and outbound calls as needed to resolve requests or gather information

Provide accurate information and practical support to help teams resolve issues efficiently

Document interactions updates and actions to ensure visibility and continuity

Escalate complex or time-sensitive matters to the appropriate teams

Collaborate with cross-functional partners to improve workflows and team effectiveness

Meet service standards and turnaround times while maintaining high quality and attention to detail

What Were Looking For

Strong written and verbal English communication skills

Senior High School graduate or equivalent

BPO or shared services experience is a plus

High attention to detail with strong organizational and problem-solving skills

Ability to manage multiple requests and priorities in a fast-paced environment

Experience supporting teams via voice email or chat is an advantage

Comfortable using digital tools and learning new systems

A people-first mindset with a proactive supportive approach

What We Offer

Hybrid work setup

Competitive salary

HMO coverage starting Day 1

Group life insurance

Performance incentives

Mental health helpline

Health and wellness initiatives

Learning and development programs to support your growth

A supportive environment where you can build your career in a growing innovative company

Required Experience :

IC

Key Skills

Dewatering,Facilities Management,Crystal Report,Infection Control,Instrumentation,Anesthesia

Employment Type : Contract

Experience : years

Vacancy : 1