CORPORATE SALES DIRECTORViva International Food & Restaurants, Inc. • Pasig, Metro Manila, Philippines
CORPORATE SALES DIRECTOR
Viva International Food & Restaurants, Inc. • Pasig, Metro Manila, Philippines
10 days ago
Job description
CRM and Loyalty
Support in execution of annual Loyalty & CRM calendar
Coordinate all front and back-end systems and vendors for all promotional updates on timely basis with cross functional stakeholders internally and externally – including Website & Social Media Accounts
Coordinate with agencies & all in-store and digital creative campaign implementation related to CRM and Loyalty, and, to drive CRM tactical campaigns to manage customer relationship and retention
Ensure roll out of timely email / SMS marketing communication to loyalty customers
Liaison with relevant teams to ensure Communication to Stores for relevant promotions connected to Loyalty & CRM
Understand and build the system capabilities from card and mobile tactics
Conduct UAT for tactical promotions
Loyalty Program & CRM Analytics
Data analysis and presentations
Understand Data and Insights and Share relevant reports on a timely basis
Conduct data analysis, trending and reporting for market and international requirementsResult reporting and presentations for senior leadership
Project plan on post implementation processes to be streamlined, data to be analyzed; consumer insights and feedback on success from all stakeholders
Create data driven in-sighting and tracking
Communication of above to senior management via presentations and periodic updates
Qualifications
College Graduate of any business-related courses from good colleges or universities
From the Restaurant Industry in a Managerial Capacity
Overall experience 2 to 4 years in Loyalty Marketing
Required knowledge, skills and abilities
Experience in advance Excel, Word and PowerPoint
Experience in agency co-ordination and project management
Preferable to have SAP operating skills
Experience in writing content that will be used for communicating for loyalty
Demonstrated ability to manage multiple priorities,, and deadlines simultaneously
Strong interpersonal skills; enthusiasm and ability to work as part of a multi-disciplinary team and build relationships
Have good understanding of or flair for technology, digital industry
Strong execution skills
Project management
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Sales Director • Pasig, Metro Manila, Philippines
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