Similar to a Maintenance Coordinator and must know how to handle invoicing for vendors
Responsibilities
Coordinate maintenance requests (SFRs, MFR units, and commercial properties)
Handle phone calls and emails in a timely manner
Manage, coordinate, and monitor day-to-day maintenance requests submitted by tenants and property owners
Maintain contracts, job approvals, and any other documentation related to regular building service, day-to-day maintenance requests, and major building improvements / capital improvements (email, AppFolio, hard files)
Coordinate with property managers and maintenance technicians for the posting of equal housing poster, Prop 65 poster, rent control registration certificates, business license certificates, No Trespass sign, No Smoking sign, Tow away sign, No skateboarding sign, WPM common area rules notice, WPM contact information sign, etc.
Monitor / coordinate miscellaneous housing compliance (fire extinguisher, fire sprinkler, fire alarm system, backflow system, etc.)
Knowledgeable in AppFolio and experienced in maintenance and billing
Tools You Should Be Familiar With :
AppFolio
RingCentral
Additional : Email Support, Chat Support, Phone Support (Inbound), and Phone Support (Outbound)
Qualifications :
Experience with property management platforms (preferably AppFolio)
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Ability to work independently and remotely
Positive attitude and commitment with a good work ethic
Experience in property management and the real estate industry
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Coordinator • Imus, Cavite, Philippines
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