Shared Service Centre Advisory - Payments - Executive Director / Vice President

Overview

Join the Payments Advisory team as a subject matter expert in the Finance and Shared Service Center domains!

As a Shared Service Center Advisory Executive Director / Vice President, you will act as a SME in the Finance and Shared Service Center (SSC) domain and work with clients across Asia excluding India. You will be sharing best practices with clients, conducting process deep dives, facilitating white boarding sessions, building new client engagement frameworks and creating thought leadership content for pitching JPMorgan solutions. The candidate will work closely with the Sales, Coverage and Product teams to support new sales, pipeline growth and portfolio targets.

Job responsibilities

• Lead advisor to CFOs and SSC leaders in APAC, offering guidance on SSC location strategy and service design for Finance delivery centers.
• Assist clients in creating and implementing transformation plans to lower costs, enhance DSO / DPO metrics, and streamline finance operations, focusing on O2C and P2P processes.
• Develop benchmarking insights for O2C and P2P, including metrics such as invoice cycle times, payment exceptions, unapplied cash, and duplicate payments.
• Create and deliver thought leadership content on SSC modernization, AI in finance, digital procurement, and receivables optimization.
• Translate market trends into practical frameworks and maturity models that guide clients through transformation of core O2C / P2P processes.
• Collaborate with product and platform teams to integrate JPM's digital solutions such as virtual accounts, CashFlow Intelligence (CFI), and ERP / TMS connectors into the P2P and O2C lifecycle.
• Drive solution design for finance-embedded workflows, including centralized vendor payments, invoice presentment, and automated reconciliation.
• Lead client workshops focused on O2C and P2P transformation, including shared service maturity assessments, pain point identification, and roadmap development that link strategic finance transformation goals with tactical improvements in billing, payment, collections, and procurement.
• Utilize diagnostic tools to evaluate SSC process & KPI performance and identify automation opportunities, such as RPA, e-invoicing, and predictive analytics.
• Provide input into strategic RFPs and transformation planning for global corporates evaluating centralized finance service delivery.

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

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