We are looking for a Shipping & Outbound Logistics Manager to oversee all aspects of outbound logistics and ensure the efficient, cost-effective, and timely delivery of goods to customers, distributors, or retail partners. The ideal candidate has experience in coordinating domestic and international shipments, managing third-party carriers, optimizing freight costs, and ensuring compliance with shipping regulations. The ideal candidate must have an experience with quickbooks.
Key Responsibilities :
- Manage all outbound logistics and shipping operations, including order fulfillment, packaging, labeling, and dispatch
- Coordinate with carriers (FedEx, UPS, DHL, freight forwarders, etc.) to schedule pickups and deliveries
- Track shipments and resolve delivery issues or delays with both carriers and customers
- Optimize shipping processes for cost savings, delivery speed, and accuracy
- Ensure proper documentation for domestic and international shipments (e.g., bills of lading, customs forms, commercial invoices)
- Work closely with warehouse, sales, and customer service teams to prioritize urgent orders and meet delivery deadlines
- Monitor shipping KPIs such as on-time delivery rates, freight costs, damage rates, and returns
- Ensure compliance with national and international shipping laws and customs regulations
- Manage relationships with logistics partners, negotiate rates, and evaluate performance
- Oversee inventory movement and coordinate with inventory control staff to ensure accurate outbound tracking
Requirements
3+ years of experience in shipping / logistics management, preferably in a fast-paced distribution or e-commerce environmentStrong understanding of freight and shipping methods (LTL, FTL, air, sea, courier)Experience using QuickbooksFamiliarity with ERP, WMS, or shipping software (e.g., ShipStation, NetSuite, SAP, or similar)Excellent organizational and leadership skillsStrong problem-solving abilities and attention to detailAbility to manage multiple shipments and logistics partners simultaneouslyKnowledge of customs procedures and international shipping requirements is a plusBenefits
Purely work-from-home
Night Shift (EST)
Weekly pay