System Administrator
Req number : R7168
Employment type : Full time
Worksite flexibility :
Remote
Who we are
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
The ideal candidate combines Power Platform expertise with Azure DevOps, GitHub-based source control, monitoring frameworks, and cloud cost management experience. The role is on remote setup.
Job Description
We are looking for a technical resource responsible for monitoring, optimizing, and improving operational reliability within our Microsoft Dataverse / Power Platform environment. This role will lead monitoring, observability, DevOps enablement, CI / CD governance, and automation initiatives to improve system reliability, integration stability, and backend IT support efficiencies.
What You'll Do
Monitor scheduled jobs and background processes in Dataverse
Build proactive alerting mechanisms
Perform root cause analysis and corrective action planning
Improve retry logic and resiliency patterns
Design and implement centralized monitoring dashboards displaying :
Tools may include : Power BI, Azure Monitor, Application Insights, Log Analytics Azure Cost Management, Dataverse analytics APIs
Azure DevOps & GitHub (CI / CD Governance)
Implement and manage CI / CD pipelines for Power Platform solutions
Manage solution versioning and environment promotion strategies
Configure Azure DevOps pipelines for :
Enforce branching strategies and pull request governance
Integrate automated quality checks into deployment pipelines
Enable automated environment provisioning where applicable
Source Control & Environment Governance
Support Git-based source control best practices
Maintain deployment documentation and release runbooks
Ensure secure credential and secret management within pipelines
Automation & Operational Efficiency
Identify repetitive backend support tasks suitable for automation
Implement self-healing automation where feasible
Reduce alert fatigue through improved monitoring configuration
Develop operational runbooks and knowledge base documentation
What You'll Need
Power Platform & Dataverse
Advanced Power Automate
Dataverse administration
Solution management
Power Platform ALM best practices
DevOps & CI / CD
Azure DevOps Pipelines
GitHub (branching strategies, PR governance)
YAML-based pipeline configuration
Power Platform Build Tools
Environment promotion strategies
Monitoring & Observability
Azure Monitor
Log Analytics
Application Insights
Power BI dashboard development
Structured logging and alerting framework
Physical Demands
Ability to safely and successfully perform the essential job functions consistent with federal, state and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
System Administrator • Philippines