Amazon Account VA (Catalog & Account Health Focus)

Adaptive Teams is proud to be part of a group of companies founded by Nate Ginsburg, built with a two-fold mission : to discover and empower amazing talent while building strong, connected communities all around the world. This vision drives everything we do, from the way we recruit to how we encourage collaboration across global teams. It’s not just about finding the right people for the job; it’s about creating meaningful work that contributes to something bigger.

When you join Adaptive Teams, you’re stepping into a network that believes in the power of talent and community. We seek out individuals who are passionate, skilled, and ready to contribute to a larger purpose. Our projects allow you to showcase your abilities while making real connections across industries and geographies.

Working with us means being part of a company that is committed to your growth and building thriving communities worldwide. If you’re looking to advance your career in an environment that values innovation and collaboration, Adaptive Teams is where you can truly flourish.

Think you can spot an account health issue before it becomes a fire? We’re looking for a sharp, proactive Amazon VA who thrives on solving catalog challenges and keeping accounts running at 100%.

A bout the Company :

This is a full-time staffing role for one of our internal companies, which specializes in helping brands grow on Amazon. The company offers expert support to optimize advertising campaigns, enhance visibility, and drive growth through strategic, data-driven solutions. Focused on e-commerce and digital marketing, the company thrives on delivering tailored solutions to ensure clients succeed on the Amazon platform in a collaborative environment.

Location : Open to candidates based in the Philippines – Full-time, Remote

Your Mission : Day to Day Responsibilities

• Own end-to-end Amazon FBA & Seller Central account support.
• Create and manage shipments from setup to successful delivery.
• Conduct daily checks to ensure listings display correctly and resolve catalog issues.
• Monitor account health and performance metrics, fixing problems before they escalate.
• Resolve stranded inventory issues to maximize sales.
• Handle refunds, replacements, and customer feedback disputes.
• Respond to customer inquiries with clear, proactive communication.
• Analyze negative reviews at the ASIN level and recommend solutions.
• Provide general account health and maintenance support.

Your Toolbox : Skills to be Successful

Your Perks : What's in it for you

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

What to Expect from Our Application Process?

Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder , just in case) for further instructions.

We understand your time is valuable , so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.