No BPO experience required - Call Center Agent Entry level

Are you looking for a rewarding career in customer service? Talent Outsourcing Channel Solutions' is seeking passionate and dedicated Call Center Agents to join our team in Davao City, Davao del Sur. This is a full-time position where you will have the opportunity to make a real difference in the lives of our customers.

What you'll be doing :

Providing exceptional customer service by handling inbound calls and addressing customer inquiries and concerns

Actively listening to customers to understand their needs and find suitable solutions

Documenting customer interactions and updates to ensure accurate record-keeping

Maintaining a positive and professional attitude, even during challenging situations

Collaborating with team members to share best practices and continuously improve customer service

What we're looking for :

NO BPO Experience REQUIRED!

Excellent communication and interpersonal skills, with the ability to build rapport with customers

Strong problem-solving and decision-making abilities to resolve customer issues efficiently

Adaptability and the willingness to learn new skills and technologies

A customer-centric mindset and a genuine desire to provide outstanding service

No prior experience is required as we provide comprehensive training to set you up for success

What we offer :

At Talent Outsourcing Channel Solutions', we believe in nurturing our employees' growth and development. You'll have access to :

Competitive salary and performance-based bonuses

Opportunities for career advancement and skill development

A supportive and collaborative work environment

Health and wellness initiatives to promote your overall well-being

Apply now and join our team of dedicated professionals, where you can make a meaningful impact in the lives of our customers.