IT Service Engineer

Tap Growth ai • National Capital Region, Metro Manila, PH

1 day ago

Job description

🌟 We're Hiring : IT Service Engineer! 🌟

We are looking for an IT Service Engineer (Nagios) who will undergo GECO Philippines’ Upskill Today Program , designed to equip candidates with the specialized monitoring and infrastructure skills required by our client. This opportunity is perfect for IT professionals who want to strengthen their expertise in Nagios , infrastructure support, incident management, and systems monitoring. The role includes 4–6 weeks of remote training , followed by 4 weeks of hands-on onsite capstone application , after which you will be deployed to our client under a hybrid work arrangement. Training is free , and you will receive your basic pay starting Day 1 .

📍 Location : National Capital Region, Philippines

⏰ Work Mode : Flexible office & remote

💼 Role : IT Service Engineer

Training Details

Duration : 4–6 weeks (Remote Training) plus 4-week Onsite Hands-on Capstone in Alabang

Training Coverage :

Nagios Core / Nagios XI setup, configuration, and administration
Monitoring onboarding / offboarding of servers
Alert threshold configuration (UI, backend, Linux commands, config files)
Linux fundamentals (CentOS / RHEL)
Basic scripting for automation
Infrastructure & systems monitoring concepts
Incident management and IT service operations

Additional Upskill Today modules : Design Thinking, Business Analysis, Effective Communication, Modern technology stacks relevant to the project

Compensation :

Free training

Basic salary starts on Day 1

Deployment to the client upon training completion

What You'll Do :

Perform onboarding and offboarding of servers into Nagios monitoring.

Configure, validate, and optimize alert thresholds using UI and backend Linux configuration.

Administer, troubleshoot, and maintain Nagios Core or Nagios XI.

Support the infrastructure monitoring environment and escalate issues as needed.

Perform incident management, including L1 / L2 triage, resolution, and documentation.

Provide IT service desk support related to monitoring alerts and system availability.

Monitor system performance, availability, and service health.

Collaborate with infrastructure teams to resolve system and network issues.

Assist in continuous improvement of monitoring standards, templates, and procedures.

What We’re Looking For :

2–3 years of experience in IT infrastructure support, monitoring, or IT service operations.

Hands-on experience with Nagios Core or Nagios XI, including : Server onboarding / offboarding, Alert threshold configuration, Editing

config files or managing settings via Linux CLI

Good working knowledge of CentOS or RHEL.

Experience in incident management and IT service desk operations.

Ability to troubleshoot monitoring or system-related issues.

Nice to Have!

Scripting skills (Bash, Python, or Shell scripting).

Exposure to monitoring tools other than Nagios.

Knowledge of escalation procedures and service-level management.

Experience in enterprise IT infrastructure environments.

Ready to make an impact? 🚀 Apply now and let's grow together!

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Service Engineer • National Capital Region, Metro Manila, PH