Senior Support Technician

First Focus is Australia's  best  Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.

We have just started the search for the best Support Technician in the Philippines who will be supporting all aspects of our customers' technical environments across Australia. Why would such an amazing and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• We actively promote equal opportunity and fair treatment for all our employees, irrespective of their position, location or nationality, fostering a positive and inclusive workplace culture -  grow  your career!
• We understand the value you deliver, and we will give you the support to get the job done - be supported to  be awesome !
• We find and retain the best - best Project Engineers, best technical escalation, best team leads and managers,  best team !
• We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity -  be heard , feel safe to speak up!

Duties

Office Address :

Requirements

Requirements

To succeed in this role, we don't expect you to have skills in all of these areas but a working knowledge will give you an advantage :

Qualifications :

Possession of these certifications will give you an advantage for this role, so if you have any of these, please make sure to let us know :

Benefits