Operations Manager - Banking and Finance Account (Clark) |Onsite | For PoolingTASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Operations Manager - Banking and Finance Account (Clark) |Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
30+ days ago
Job descriptionManages a staff of TLs cross site; Provides guidance, training and motivation as necessary to develop staff; Evaluates and counsels personnel; Sets performance standards, reviews performance, provides feedback, administers disciplinary action and recommends wage increases in accordance with all applicable HR policies and procedures Strategizes with Client Services and Recordkeeping Services to set goals and objectives for key client relationships; Partners to assess client needs and provide appropriate reporting on goals and metrics; Routinely attends Recordkeeping Services and Client Services forums to educate on global Participant Services trends Develops and recommend changes to departmental policies and procedures to meet changing business needs; Works closely with other members of management to develop and implement staffing and operational plans; Participates in the development of short- and long-range goals for the department Utilizes dashboard metrics to identify and initiate workflow changes to ensure a high level of efficiency in terms of quality and productivity; Follows DMAIC methodology to lead projects to effect permanent change Provides technical support to PSAs, TLs and partnering business areas; Proactively supports all parties in analyzing and resolving participant issues and trending to identify client issues and develop solutions; Acts as the liason for Client Services and pulls in Line Managers and Training as deemed appropriate when client issues surface
Requirements :
- Bachelor's degree graduate, any field.
- Minimum 7 years related BPO experience (including supervision of others)
- 3 years of Operations Manager Experience or above.
- Series 6 and 63 licenses or ability to obtain within 60days
- Strong knowledge of defined contribution plans necessary
- Preferably with background or knowledge in Banking and Financial.
- Amenable to work in shifting / nightshift schedule in Clark .
- Amenable to work onsite
Responsibilities :
Create a job alert for this search
Finance Manager • Angeles City, Pampanga, Philippines
Related jobs
Operations Manager - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Minimum 7 years related BPO experience (including supervision of others).Operations Manager Experience or above.
Series 6 and 63 licenses or ability to obtain w...Show more
Last updated: 30+ days ago • Promoted
TL - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Minimum experience of 4 years with customer service in the BPO / BPM industry.A minimum of 1 year in the role of a Team Leader.
Preferably with background or know...Show more
Last updated: 30+ days ago • Promoted
SME - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Experience in handling escalation calls.Minimum of 3 years work experience as an SME in BPO / shared services industry.
Excellent oral and written communication.G...Show more
Last updated: 30+ days ago • Promoted
Account / Process Trainer - Clark, Pampanga
TASQ Staffing Solutions • Angeles, Pampanga, Philippines
Account / Process Trainer Clark Pampanga.Outstanding career development opportunities and fast-track career progression.Enjoy a fair work-life balance.
HMO and life insurance for the employee and 2 de...Show more
Last updated: 30+ days ago • Promoted
Branch Manager - Sales
RCBC • San Fernando, Pampanga, Philippines
Plan and implement the sales strategies, ensure the attainment of goals, and secure long-term sustainability of the Business Center.
Monitor market conditions and developments in the trading area an...Show more
Last updated: 30+ days ago • Promoted
RTA - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Minimum of 12-18 months of relevant experience in similar role.Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques.Ex...Show more
Last updated: 30+ days ago • Promoted
Trainer - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Experience in managing a team or being an individual contributor.At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO / shared services industry.Preferably with b...Show more
Last updated: 30+ days ago • Promoted
Trainer - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Experience in managing a team or being an individual contributor.At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO / shared services industry.Preferably with b...Show more
Last updated: 30+ days ago • Promoted
QA - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.
Good problem-solving skills and abil...Show more
Last updated: 30+ days ago • Promoted
QA - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.
Good problem-solving skills and abil...Show more
Last updated: 30+ days ago • Promoted
MIS - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.MIS / RTA experience, preferably in BPO / Shared Services.Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting.Knowledge with using MIS...Show more
Last updated: 30+ days ago • Promoted
MIS - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.MIS / RTA experience, preferably in BPO / Shared Services.Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting.Knowledge with using MIS...Show more
Last updated: 30+ days ago • Promoted
SME - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Experience in handling escalation calls.Minimum of 3 years work experience as an SME in BPO / shared services industry.
Excellent oral and written communication.G...Show more
Last updated: 30+ days ago • Promoted
Client Account Associate : Merchant Associate
Kreeayt BPO • Angeles, Pampanga, Philippines
Position : Client Account Associate.The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ens...Show more
Last updated: 30+ days ago • Promoted
Partnership Manager (For Pooling)
Athena Labs • San Fernando, Pampanga, Philippines
At Athena, we empower possibility through transformative delegation.True leaders reflect on what they want in life and map the path to get there.
We clear the way by pairing exceptional Philippine-b...Show more
Last updated: 13 days ago • Promoted
RTA - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Minimum of 12-18 months of relevant experience in similar role.Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques.Ex...Show more
Last updated: 30+ days ago • Promoted
Account / Process Trainer (Clark) | Onsite
TASQ Staffing Solutions • Angeles, Pampanga, Philippines
Ability to identify training needs accurately.Ability to extend follow- up support on the floor to sustain learning and improve performance.
Demonstrates end to end understanding of course design me...Show more
Last updated: 30+ days ago • Promoted
TL - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing Solutions • Angeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Minimum experience of 4 years with customer service in the BPO / BPM industry.A minimum of 1 year in the role of a Team Leader.
Preferably with background or know...Show more
Last updated: 30+ days ago • Promoted