Responsibilities and duties
Visitor and communication management :
Warmly greet and assist all visitors.
Answer, screen, and direct phone calls.
Manage incoming and outgoing mail and packages.
Serve as the first point of contact for inquiries and provide information.
Administrative support :
Schedule meetings, appointments, and manage conference room bookings.
Perform data entry, copying, scanning, and filing.
Monitor and order office supplies.
Assist with light bookkeeping, invoice processing, and payment collection.
Office maintenance :
Maintain a clean, organized, and welcoming reception area.
Ensure office equipment like printers and copiers are working.
Handle tasks like validating parking or preparing outgoing mail.
Security and protocol :
Register visitors and maintain a log of who enters and exits.
Monitor security protocols and follow emergency procedures if necessary.
Key skills and qualifications
Customer service and interpersonal skills : The ability to be friendly, professional, and helpful to clients and employees is crucial.
Organizational skills : Must be able to manage multiple tasks, prioritize duties, and keep the workspace organized.
Communication skills : Excellent verbal and written communication skills are needed for interacting with people and handling correspondence.
Technical proficiency : Familiarity with office equipment and basic software, such as email, scheduling programs, and word processors, is often required.
Professionalism : A professional appearance and demeanor are essential for representing the company.
Laguna • Cavinti, Laguna, PH