Head of Global Operations

Responsibilities

• Lead and manage global operations strategy to optimize efficiency and productivity of workers or nurses.
• Management and Oversee, Client rosters.
• Collaborate with cross-functional teams to drive operational excellence.
• Analyze performance metrics and implement improvements.
• Ensure excellence in client service delivery leading the way in Age and Disability support services.
• Managing the assessment of client's care, implementing care plans and successfully onboarding new clients.
• Foster a culture of continuous improvement and innovation.
• Manage client service feedback and ensure feedback process is addressed.
• Ensure all documentation, procedures and reporting meets relevant guidelines and legislation.
• Maintain and encourage a safe work environment in accordance with the occupational Health and Safety Legislation.

Qualifications

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