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Special Project Associate
Resource ManagementCebu, Cebu, PH30+ days ago
Job descriptionGraduate of any Business or IT-related courses or Statistics Good knowledge of how to use the computer and navigate the internet Strong communication skills, both verbal and in writing Resourceful, detail-oriented, and highly organized Strong multi-tasking skills and the ability to prioritize to quickly respond to clients and sellers Detail-oriented and highly organized Must be proficient in Excel functions and shortcuts Must be able to work with minimal supervision Must be adaptable and capable of observing frequent changes in internal and client procedures A background in customer service is a plus Able to work the graveyard shift Experience with third-party marketplaces (online commerce) is a plus
EMPLOYMENT TYPE : Full-time
WORK LOCATION : Cebu / Baybay
WORK SCHEDULE : Night shift
JOB DESCRIPTION :
This position will manage multiple projects and offer the ideal candidate the opportunity to take on various responsibilities, depending on client needs. It requires someone with a keen eye for detail and consistent accuracy. S / he will communicate directly with US clients.
RESPONSIBILITIES :
- Direct Client communication and meeting various client demands
- Communicating with Amazon sellers via email or call
- Understanding all aspects of the projects including working with multiple departments, maintaining, monitoring, and summarizing project progress
- Effectively respond to client issues that arise through management reporting weekly and monthly
- Updates internal tools like spreadsheets
- Recommending improvements to current processes
- Perform other related duties as assigned
ESSENTIAL REQUIREMENTS :
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Associate Project • Cebu, Cebu, PH