Senior Analyst

Pre-Transition Phase

Assist in migrating existing processes from MS Connections database (FRM legacy system) to EDM system ensuring smooth workflow adaptation.

Support User Acceptance Testing (UAT) to validate functionalities and resolve issues proactively.

Provide assessment reconciliation and validation reports to the Project Manager and 3rd-party developers.

Collaborate with stakeholders to ensure that the transition plan aligns with operational requirements

Transition Phase (Phase 1 & 2 Implementation)

Support phase 1 deployment ensuring all functionalities meet operational needs.

Assist in troubleshooting and issue resolution during initial implementation.

Work closely with the team to ensure that phase 2 activities are executed smoothly.

Provide additional guidance and documentation to enhance tool adoption.

Liaise with developers and project stakeholders to report and address system performance concerns.

Post-Transition Phase

Continuously monitor new features of EDM for potential enhancements benefiting the team and downstream processes.

Evaluate reporting capabilities of EDM to optimize workflow efficiency.

Conduct data integrity reviews (Connection Rating Country and NameOwner) to ensure sustained accuracy and reliability of system-generated reports.

Maintain and update EDM documentation to reflect improvements and changes.

Provide ongoing support troubleshooting and user guidance to ensure seamless long-term adoption.

Provide weekly project updates to business sponsor leadership and other stakeholders to include a high-level overview of project progress risks and issues.

Train coach mentor other analysts (FRM Manila new hires) to help transition the FRM reports smoothly. Review and assess work and learning of new hires.

Ensure adherence to data management / data governance regulations and policies.

Required Qualifications :

3-5 years experience in FRM analytics data science finance or strategy.

Degree in math statistics computer science economics and other quantitative discipline with strong business and finance background.

Working experience in EDM MS Access Power BI with Advanced Excel spreadsheet skills.

Experience with system migration and process automation.

Effective verbal and written communication skills. Demonstrated ability to interact effectively with a variety of stakeholders including mid-level managers.

Ability to clearly articulate ideas and results to diverse business and technical audiences

Curious highly motivated self-starter who is adept at problem solving and comfortable with learning new analytical skills.

A high degree of organizational skills ability to set priorities manage multiple demands and the ability to complete tasks under strict time lines is required.

Ability to work across multiple departments.

Self-motivated person with a positive professional attitude and ability to work independently and on teams.

Flexible and self-motivated with ability to work on multiple projects simultaneously

Preferred Qualifications :

Experience in Enterprise Data Management MS Access Power Query VBA and Power BI is considered a plus.

When you join our team :

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife / John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process contact .

Working Arrangement

Hybrid

Required Experience :

Senior IC

Key Skills

Splunk,IDS,Microsoft Access,SQL,Cybersecurity,Intelligence Experience,Malware Analysis,Tableau,Analysis Skills,SAS,Data Analysis Skills,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1