CSR / Call Center Agent - Alorica - Fresh Grad/No BPO Exp

Job Responsibilities :

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Competitive Salary Range of 18.5K up to 37.5K + Signing Bonus of 15k up to 30k
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

Metro Manila Alorica Sites :

Alorica Alabang : G / F Alorica Building, Plaza C, Northgate Cyberzone, Alabang, Muntinlupa City

Alorica Alphaland – Alphaland Southgate Mall : EDSA corner Chino Roces Avenue, Makati City

Alorica MJ Plaza – MJ Plaza : MJ Plaza Building, Chino Roces Avenue, Makati City

Alorica TechZone – TechZone : 5th Floor, Alphaland Southgate Tower, 2258 Chino Roces Ave. corner EDSA

Alorica Fort Taguig – BGC : 6th Floor, PhilPlans Corporate Center, 10th Ave. corner Kalayaan Ave.

Alorica Cubao : Cyberpark 2, G / F, Araneta Farmers Plaza, Cubao, Quezon City

Alorica Mezza II : Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City

Alorica Marikina : 2F Bluewave Strip Mall, Sumulong Highway corner Gil Fernando Ave., Brgy. Sto. Niño

Alorica Eton Centris : South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City

Alorica MOA Pasay – Two E-com Center : G / F, Three-Ecom Center, Seaside Blvd. corner Harbor Drive, MOA Complex

Metro Manila :

Alorica Alabang : G / F Alorica Building, Plaza C, Northgate Cyberzone, Alabang, Muntinlupa City

Alorica Alphaland – Alphaland Southgate Mall : EDSA corner Chino Roces Avenue, Makati City

Alorica MJ Plaza – MJ Plaza : MJ Plaza Building, Chino Roces Avenue, Makati City

Alorica TechZone – TechZone : 5th Floor, Alphaland Southgate Tower, 2258 Chino Roces Ave. corner EDSA

Alorica Fort Taguig – BGC : 6th Floor, PhilPlans Corporate Center, 10th Ave. corner Kalayaan Ave.

Alorica Cubao : Cyberpark 2, G / F, Araneta Farmers Plaza, Cubao, Quezon City

Alorica Mezza II : Mezza Residences Tower 2, Gregorio Araneta Ave, Quezon City

Alorica Marikina : 2F Bluewave Strip Mall, Sumulong Highway corner Gil Fernando Ave., Brgy. Sto. Niño

Alorica Eton Centris : South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City

Alorica MOA Pasay – Two E-com Center : G / F, Three-Ecom Center, Seaside Blvd. corner Harbor Drive, MOA Complex