Customer Service Representative - Makati

Job Description

• . Address and facilitate customer inquiries, requests, or complaints in person and through assigned channels
• . Provide exceptional service and support in line with EastWest's commitment to service excellence
• . Efficiently fulfill customer transactions while adhering to productivity and quality standards
• Resolve customer concerns promptly and effectively to ensure customer satisfaction

Qualifications

Must have completed at least 2 years in college, or a 2-year vocational course

At least 2 years of work experience in Customer Service / BPO

Must be willing to work onsite and shifting schedule