Collector, OTC

Job Description

Summary :

• Prepare and send Statement of Account to customers
• Reviews open invoices to identify delinquent accounts
• Initiates and receives business to business collection calls
• Manages assigned portfolio through relationship building and the ability to innovatively problem solve.
• Works hand in hand with Credit Analyst, Collection Analyst and Sales in terms of new application, renewal, and revocation of credit facility.
• Communicates collection results / issues with Team Lead or Collection Manager
• Participates in conference calls with Sales Team and Customers
• Communicates collection results / issues with Team Lead or Collection Manager
• Log transaction in AR tool with the use of SAP and other legacy system to perform collections.
• With excellent negotiation skills and a win-win attitude
• Highly developed communication skills both verbal and written
• Capability to work on cross functional objectives
• Bachelor's degree in any business-related courses
• At least 2 years’ experience in direct customer contact, service, and collections
• Amendable to work on permanent night shift

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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