TeenUp is an emotional AI and education ecosystem for families, backed by top-tier VCs including Iterative and Acumen. As we expand our footprint in the Philippines, we are seeking a highly skilled Operations professional who is currently residing in the Philippines to act as our strategic bridge.
As the Country Operations Manager, you will be the "Mini-CEO" on the ground, ensuring our Student-First mindset is localized effectively while maintaining a seamless connection with our Vietnam Headquarters.
YOUR ROLE :
- Infrastructure & Compliance : Lead the "Zero-to-One" phase, including local recruitment, remote team onboarding, and ensuring alignment with local Philippine labor laws.
- Academic Quality : Own KPIs for student attendance and parent satisfaction (CSAT) across the PH market.
- Team Leadership : Manage a team of local Filipino mentors, ensuring culturally sensitive and high-impact delivery of our programs.
- Strategic Liaison : Act as the primary bridge between Vietnam HQ and the local team, translating global strategy into local action.
- Problem Solving : Resolve operational friction points and foster a high-performance startup culture.
WHO WE ARE LOOKING FOR :
Location : Must be currently residing and legally working in the Philippines.Language : Native-level Vietnamese and Professional English are mandatory. (Fluency in Tagalog is a significant advantage).Experience : 35+ years in Operations Management, Project Management, or Academic Leadership (EdTech, BPO, or Startup experience is a plus).Skills : Expert in remote collaboration tools (Slack, Notion, Zoom) and a data-driven mindset.Market Knowledge : Practical understanding of the Philippine recruitment landscape and school systems.BENEFITS :
Competitive compensation : $20.0 / hr .Opportunity to lead a market expansion for a VC-backed startup.High autonomy and direct collaboration with the Board of Directors.RECRUITMENT PROCESS :
Round 1 : CV Review.Round 2 : HR Screening.Round 3 : Strategic deep-dive session with the CEO / Board.